Terms & Conditions
Hey there! Welcome to Kanthae. We’re so happy to have you here. Before you shop with us, please take a moment to go through our terms and conditions — nothing too complicated, just the basics to make sure everything runs smoothly for both of us.
Who We Are
This website is run by [Your Brand Name], a small business with a big heart. Everything you see here – from the website to the products – is built with love, care, and good vibes.
About Our Products
We deal in handmade and natural products like semi-precious stone bracelets, Rudraksha malas, Tulsi beads, and more. Since many of these are crafted by hand or made from natural materials, you might notice small differences in shape, color, or texture. That’s the charm of it – no two pieces are ever exactly the same!
We do our best to show product images and descriptions as accurately as possible, but screen colors may vary slightly depending on your device.
Prices & Payments
All our prices are clearly mentioned on the product pages and include applicable taxes unless stated otherwise. Payments are accepted through secure and trusted payment gateways.
We’ll only start working on your order once your payment goes through successfully.
Placing an Order
When you place an order, you’ll get a confirmation email or message from us. In rare cases, we might have to cancel an order due to:
The item being out of stock
Technical errors (like pricing issues)
Any suspicious or fraudulent activity
If that happens, we’ll let you know right away and refund you in full.
Shipping & Delivery
We try our best to dispatch your order as quickly as we can. Usually, products are shipped within the timeframe mentioned on the product page.
Please make sure your delivery details are correct — if there’s an error in the address and the product can’t be delivered, we won’t be able to offer a refund.
Delivery timelines depend on your location and courier partners, so please be patient with us during peak times or unexpected delays.
Returns & Refunds
We totally get it — sometimes things don’t work out. That’s why we offer a 7-day return policy. But since we sell delicate and handmade items, we only accept returns under certain conditions.
You’ll find all the details in our Return & Refund Policy.
Cancelling Your Order
Changed your mind? No worries. You can cancel your order within 6 hours of placing it. Once it’s packed or shipped, though, we won’t be able to cancel it. For full info, check out our Cancellation Policy.
Our Content
Everything you see on our site — the product photos, logos, designs, and text — is original and owned by [Your Brand Name]. Please don’t copy or reuse anything without asking us first.
What We Expect From You
Just be kind and fair — that’s all. Please don’t try to misuse the site, upload anything harmful, or try to mess with how things work here.
Our Responsibility
We put a lot of care into what we do, but we’re a small business — not a big tech giant. So while we’ll do everything we can to make your experience smooth, we’re not responsible for any losses or delays caused by third parties, courier services, or things outside our control.
Legal Stuff
All these terms follow the laws of [Your State/Country], and any disputes will be handled there.
Need Help?
If you have any questions, feedback, or just want to chat about your order, you can always reach out to us: